RADHAKRISHNAN PACHYAPPAN; VIJAYA BHASKARA RAO KOTAPATI; LAVANYA SHANMUGAM. TicketGenesis: LLM-Driven Compliance Evidence Extraction and Auto-Assignment Engine. Los Angeles Journal of Intelligent Systems and Pattern Recognition, Los Angeles, USA, v. 4, p. 325–366, 2024. Disponível em: https://lajispr.org/index.php/publication/article/view/78.. Acesso em: 7 mar. 2026.