VASANTA KUMAR TARRA; ARUN KUMAR MITTAPELLY. AI-Powered Workflow Automation in Salesforce: How Machine Learning Optimizes Internal Business Processes and Reduces Manual Effort. Los Angeles Journal of Intelligent Systems and Pattern Recognition, Los Angeles, USA, v. 3, p. 149–171, 2023. Disponível em: https://lajispr.org/index.php/publication/article/view/33.. Acesso em: 7 mar. 2026.